Talking Platforms: Who You Should Choose for Your White Label Cloud PBX
In the corporate, enterprise and government marketplace, traditional PBX telephone systems have dramatic costs associated with them in terms of operating and maintenance costs. Simple changes like adding, moving or changing an extension can have substantial costs involved with outsourced maintenance contracts. Hardware support contracts only add to the overall expense. The return on investment (ROI) can take well over 5 years. Growing companies can end up spending more capital than they need to expand and grow. That’s where Talking Platform’s white label cloud PBX services come in!
What is PBX? This is an acronym for Private Branch Exchange. The PBX is typically used in a company, business or organization allowing telephone communications between customers, employees and the outside world. In addition, the PBX provides common features to help facilitate a better experience for both the company and its customers. For example, an Auto Attendant feature acts as a receptionist by automatically playing pre-recorded messages and allowing callers options to access different parts of the organization without the need for human intervention. For a list of common and advanced features of Talking Platforms, click here.
What is Hosted PBX? In the past, the PBX was a physical piece of hardware physically located within the company, business or organization. You would run dedicated cabling from the PBX to the proprietary phones that only worked with that particular PBX. With Hosted PBX, the PBX functionality was converted to software and run on secure servers in a data center and shared by many companies. You only need standard based VoIP phones at the physical company location with a connection to the Internet to receive and make calls. In addition, you gain many new features and capabilities due to the use of the Internet and its connectivity. One of the best features of Hosted PBX is based on the company losing electricity and/or Internet connectivity. In the past with PBX, this usually meant busy signals for customers calling in. In this scenario with Hosted PBX, any customer calling into the company will experience the same quality service and hosted PBX features since it is located in a secure and redundant powered data center, in fact, the employees can receive calls on their smartphones automatically.
When you sell Hosted PBX services to your customers, they immediately reap the benefits of reduced capital expenses, lower operating costs, elimination of expensive hardware contracts while at the same time lowering operational costs associated with reduced national and international long distance calls.
As a VoIP Distributor, Talking Platforms allows you to resell Hosted PBX services to your customers quickly and with the reliability you demand.