Talking Platforms protects and respects your privacy

Talking Platforms (An ioTRAN Company) ("Company" protects and respects your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Company USA Web page.

In the development of Company USA privacy policies and standards, we respect and take into account the major principles and frameworks around the world, including the OECD Guidelines on the Protection of Privacy and Transborder Flows, EU Directive 95/46/EC, APEC Privacy Framework, and the International Privacy Standards.

1. Scope of this Privacy Statement

Company is an entity of the United States of America. This Privacy Statement applies to all Company USA-owned websites, domains, services, applications, and products, and those of our wholly-owned subsidiaries ("Company USA sites or services"), except that a privacy policy or statement specific to a particular Company USA program, product, or service may supersede or supplement this Privacy Statement.

Links to non-Company USA websites

Company sites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the Company USA site. Company does not control those third-party sites or their privacy practices, which may differ from Company practices. We do not endorse or make any representations about third-party sites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Company Privacy Statement. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

We may also provide social media features that enable you to share information with your social networks and interact with Company on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.


2. Collection of personal information

Company collects, exports, and uses personal information to better serve you and personalize your experience and interaction with Company. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where applicable.

Company may collect personal information from you to complete various transactions, such as:

  • product or service orders, activations, and registrations
  • profile creation
  • information requests
  • marketing or support subscriptions
  • contest entries or survey participation
  • credit or credit card applications
  • job applications

The types of personal information you provide to us may include:

  • contact information, such as your name, address, telephone number, and email address
  • financial information, such as your credit card number
  • other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data

If you apply for credit, we may ask you to provide additional personal information such as salary, social security number, banking information, and other information to authenticate you and verify your creditworthiness. This information will be used by our financial services providers in determining whether to extend your credit.

If you choose to use a “tell-a-friend” or a similar referral program on our site, we will ask you for your friend’s e-mail address, mobile phone number, or other contact information and automatically send your friend a one-time message inviting your friend to visit the site. Company uses and stores this information only for the purpose of sending this one-time message and to provide tell-a-friend message blocking, where available.

If you post, comment, indicate interest, or share personal information, including photographs, to any public forum on a Company site, social network, blog, or another such forum, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor Company has control over. Company is not responsible for the personal information you choose to submit in these forums.

In addition to the information you provide, Company may also collect information during your visit to a Company website, or a website “powered by” another company on behalf of Company, through our Automatic Data Collection Tools, which include Web beacons, cookies, and embedded Web links. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Company websites or “powered by” websites) and product information. Company may also use some of these Automatic Data Collection Tools in connection with certain emails and communications sent from Company and therefore may collect information using these tools when you open the email or click on a link contained in the email.

Company also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address, preferences, interests, and demographic/profile data. The information Company collects from its commercial sources may be used along with the information Company collects when you visit Company’s sites. For example, Company may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.


3. How we use your information

The information Company collects to understand your needs and interests helps Company deliver a consistent and personalized experience. For example, Company may use your information to
  • assist you in completing a transaction or order
  • prevent and detect security threats, fraud, or other malicious activity
  • communicate with you about products and services
  • provide and improve service and support
  • update you on new services and benefits
  • provide personalized promotional offers
  • select content to be communicated to you
  • personalize some Company websites
  • measure the performance of marketing initiatives, ads, and websites “powered by” another company on Company’s behalf
  • allow you to participate in contests and surveys
  • contact you regarding Company products or services.

We will give you the opportunity to choose your privacy preferences regarding the communications we send.

The testimonials posted on our Website are only posted with the expressed permission of the individual or company who provided that testimonial.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Company and will not be kept longer than necessary for providing the services unless you ask us to retain your credit card information for future purchases.


4. How we share your information

Company will not sell, rent or lease your personal information to others except as described in this Statement. Company shares personal information in the following ways:

Company retains service providers and suppliers to deliver complete products, services, and customer solutions and to assist Company with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live help, marketing, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Company and may not use it for any purpose other than to carry out the services they are performing for Company.

From time to time, Company participates in marketing initiatives with other companies, including websites “powered by” another company on behalf of Company. As part of these initiatives, certain Company services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both Company and the other companies participating in these initiatives. For example, you may receive marketing communications from Company and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to Company, Company will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to other companies, that personal information will be handled according to the privacy policy of those companies, which may differ from Company’s policies and practices.

Company will require the export of your personal information to other Company-owned business entities in the US and Worldwide in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to Company.

Except as described in this Statement, Company will not share the personal information you provide to Company with non-Company third parties without your permission, unless to (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of Company or its subsidiaries; or (v) protect the rights or personal safety of Company employees and third parties on or using Company property.

Circumstances may arise where, whether for strategic or other business reasons, Company decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Company’s practice to seek appropriate protection for information in these types of transactions.


5. Children and youth privacy

Company does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

6. Your choices and selecting your privacy preferences

Company gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive Company general communications. We give you a choice regarding delivery of Company general communications by postal mail, email, telephone, and mobile device.

You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.

The communications that you receive from Company will be provided in accordance with this statement. Some communications may utilize automatic data collection tools.


Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt-out of receiving them by using one of the following methods:

  • Select the email "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each email subscription communication.
  • To unsubscribe from messages delivered to mobile devices, reply to the message with the words “STOP” or “END.”
  • Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
  • Write to the Talking Platforms. Be sure to provide your name, relevant contact information, and specific relevant information about the Company subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Company where accepting the communications is a condition of receiving the services.


Company general communications

Company general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.


 7. Access to and accuracy of your information

Company strives to keep your personal information accurately recorded. We have implemented technology, management processes, and policies to help maintain data accuracy. Company provides individuals with reasonable access to personal information that they provided to Company and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.


8. Keeping your personal information secure

Company takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Company utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect. Company retains data only as required or permitted by local law and while it has a legitimate business purpose.

When collecting or transferring sensitive information such as credit card information we use a variety of additional security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card numbers or passwords) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Credit card numbers are used only for processing payments and are not used for other purposes.


9. Changes to this statement

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages.


10. Contacting us

We value your opinions. If you have comments or questions about our Privacy Statement, please use our email contact form or write to us at the following address:

Privacy Compliance Officer, 2711 Centerville Road, Suite 400, City of Wilmington, County of New Castle, Delaware 19808.

How Company uses data collection tools

The following sections provide additional information about commonly used web technology tools.



A “cookie” is a small data file transferred by a website to your computer’s hard drive. Company or its service providers send cookies when you surf our site or sites where our ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site, sites that are “powered by” another company on Company’s behalf, or sites where our ads appear may give us access to information about your browsing behavior, which we may use to personalize your experience. Cookies are typically classified as either “session” cookies or “persistent” cookies.

  • Session cookies do not stay on your computer after you close your browser.
  • Persistent cookies remain on your computer until you delete them or they expire. Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.

You can find information on popular browsers and how to adjust your cookie preferences at the following websites:


Embedded Weblinks

Emails from Company, Internet keyboard keys preconfigured by Company, and promotional icons preinstalled on your PC desktop often use links designed to lead you to a relevant area on the Web, after redirection through Company’s servers. The redirection system allows Company to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.

In emails, such web links may also allow Company to determine whether you have clicked a link in an email, and this information about the interaction may be connected to your personal identity. If you do not want Company to collect information about the links that you click, you can:

  • change your choice about how you receive communications from Company (i.e. choose a text-based version of the message where available) or choose not to click links in an email that Company sends
  • delete the promotional icons preinstalled by Company on your PC desktop or choose not to click on those
  • reconfigure the Internet keyboard keys on certain PC models to launch a destination URL of your choice by using the instructions provided with your PC


Company ads and offerings on third-party websites

Company contracts with service providers to place ads on websites owned by third parties. In addition, some websites may be “powered by” a service provider to provide Company offers on Company’s behalf. These service providers may send cookies from and use Web beacons on these third-party websites and on The cookies and Web beacons may enable Company to collect information about the pages you viewed and the links you clicked.