My VoIP Services audio quality is bad – QoS to the rescue?

Many VoIP service providers large and small run into audio quality issues. You can blame it on a lot of things but have you really tried to understand what may be going on? Sometimes it is as simple as Quality of Service settings and that is critical to provide the best quality VoIP phone service.

I want customers for my VoIP hosted service – I will take any SIP phone or device?

When we build our hosted VoIP business, especially during the early stages, we are tempted to say yes to anything a potential customer requests. The typical question you may see will sound something like this “Can I use any phone with your service?” Maybe it’s time to rethink that answer.